Solicitations: Questions & Answers
1. To access the Questions/Answers section of the record, click the Questions/Answers on the side menu of the Solicitation Details screen. Alternatively, scroll down the Solicitation Details screen to access the Questions/Answers section of the record. Both methods go to the same section.
![](/images/2018%20Screenshots/Solicitations/01.%20Solicitations/15.%20Questions%20&%20Answers/Mar2021/15.1.png)
2. As respondents ask questions through the Vendor/Client Gateway, the questions will be posted in this section.
![](/images/2018%20Screenshots/Solicitations/01.%20Solicitations/15.%20Questions%20&%20Answers/2.%20Module.PNG)
3. To answer a question, click the ellipsis (…).
![](/images/2018%20Screenshots/Solicitations/01.%20Solicitations/15.%20Questions%20&%20Answers/Mar2021/15.3.png)
4. The Rate and Score screen on which a user can view the details of the question and provide an answer displays.
5. Click the pencil icon for the Answer Text line item to answer the respondent’s question.
![](/images/2018%20Screenshots/Solicitations/01.%20Solicitations/15.%20Questions%20&%20Answers/Mar2021/15.4.png)
6. Enter the response to the question in the text box provided. Click Save Record to send the response to the respondent or click the X in the upper-right corner to cancel responding to the respondent’s question.
![](/images/2018%20Screenshots/Solicitations/01.%20Solicitations/15.%20Questions%20&%20Answers/Mar2021/15.5.png)
7. The Rate and Score screen displays. Click Return to Sourcing Details to return to the details screen.
Note: The response shows under the question. The respondent will be able to see the answer in the Vendor/Client Gateway.
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