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1.9 Multi-Factor Authentication   
Page last modified on Thursday, March 18, 2021 12:48 PM (by Adam Widmeier) (initially created on Monday, January 25, 2021 2:36 PM)
Assigned to: Step 1: Vendor/Client Gateway Configuration
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Master Reference Data Management: Contract Occurrence

System administrators can optionally have users of the Vendor/Client Gateway register and login with multi-factor authentication (MFA).

Multi-Factor Settings

To have this option, the user must first have Vendor Client Gateway Multifactor Authentication set to True.

Click Manage/Setup

Click Application Configuration

Click Initial Setup


On the left sidebar labeled Configuration Wizard, click Vendor Gateway MFA Settings


The top Setting (Enable Multifactor Authentication on the Gateway registration page) must be changed to True.


Multi-Factor Authentication Style: E-Mail



Note: If settings are not configured appropriately, a message will display, reading “The verification code could not be sent to your email address.”.

Note: Make sure you have *Code in email message* as a place holder for the verification code


Multi-Factor Authentication Style: SMS Text Message


To prepare for SMS authentication, an admin must first configure SMS integration. 

1. Navigate to Manage/Setup - Application Configuration - SMS Messaging Manager 

2. The SMS Messaging Manager page displays



Note: You must have purchased a license for SMS Messaging.


4. Set toggle sending text notifications for multi-factor authentication to Enabled

5. When done with all settings, click save SMS Settings.


Now that SMS has been established in the SMS configuration page, a System Administrator can set up Gateway Configuration Page for SMS use.


1. Navigate to Manage/Setup - Application Configuration - Config Settings

2. On the side menu, click Vendor gateway MFA Settings

3. Make sure the Enable Multifactor Authentication on the Gateway registration page is set to True

4. Change the Multifactor Authentication Style to SMS Code



SMS Verification Code in Action


The recipient receives an SMS text message to the mobile number indicated. 


The user can then enter the verification code for MFA on the Gateway. 



Once the code is entered, click Submit to enter the Vendor/Client Gateway

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