Solicitation Record Alerts
Solicitation Record Alerts are sent out to the Employee Contact specified on the Solicitation Record based on the Solicitation Close Date and Questions Due Date.
The system will also display the alert on the Calendar screen for the Employee Contact for both the Solicitation Close Date and Questions Due Date fields.
Note: For the e-mails to be routed successfully please have an Application Administrator Technician verify the following:
1. The employee's e-mail address is correct in the Employee Manager Screen.
2. The task end date and/or notify days (less than the task end date) is future dated.
3. Your organization’s internal e-mail system is not blocking e-mails from the cobblestonesystems.com domain (or blocking emails from the internal server).
4. The task e-mailer job is properly configured and scheduled to run at least daily (or better).